IT Support Specialist - Phone Support Job at ManTech, McLean, VA

SXIzTlpmMHhISFRFT053T1NIVUo3MHJMQUE9PQ==
  • ManTech
  • McLean, VA

Job Description

Salary: $100,000 - 140,000 per year Requirements:

  • I hold a Bachelor’s Degree and have over 4 years of experience, or an equivalent combination of education and 8+ years of relevant work experience.
  • I possess a strong understanding of various cabling methodologies, industry standards, troubleshooting strategies, and can read and comprehend cable run lists.
  • I have practical experience in installing endpoints like desktop IT equipment, printers, VoIP, digital phones, and network switches.
  • I am skilled in resolving technical issues and addressing inquiries related to computer hardware, networks, and telecommunications systems.
Responsibilities:
  • I will support all aspects of phone installations and troubleshoot various telephone systems.
  • I am responsible for the installation, pulling, termination, and proper dressing of cabling according to industry and sponsor standards.
  • I will troubleshoot and repair faulty connections, dropped calls, and hardware issues.
  • I will configure call routing, voicemail, extensions, and phone features as needed.
  • I may need to travel locally between customer buildings or be temporarily assigned to a different location to support special projects.
  • As a member of a diverse team, I will provide coverage from 6:00 a.m. – 6:00 p.m. with flexibility to support 24x7 operations, which may include extended hours during peak periods and being available for last-minute requests.
Technologies:
  • Hardware
  • Support
  • LAN
  • Network

More:

- Preferred qualifications include related work experience in IT hardware and cabling installation, as well as experience with implementation on the sponsor's network LAN infrastructure.
- I have the ability to adapt to rapidly changing tasks and requirements, and I can quickly acquire new skills on the job.
- I must possess a current and active TS/SCI clearance with a Polygraph.
- Physically, I must be able to remain stationary for at least 25% of the time and operate a computer, phone, and other office equipment for extended periods.
- I should be capable of moving within and between buildings and offices, maintaining equipment and cabling, including working under desks and in server closets, some of which may be confined spaces.
- I am able to lift and move audio/visual or computer equipment weighing over 50 pounds, which may sometimes require a team lift or the use of carts, and I must be able to ascend and descend a ladder of over 10 feet while pulling cables and adjusting equipment.

Job Tags

Full time, Work experience placement,

Similar Jobs

SmartTalent

Assembler Job at SmartTalent

 ...Manufacturing Technician / Assembly SmartTalent Lynnwood is seeking reliable and motivated individuals for a manufacturing company located in Lynnwood, WA. Ideal candidates will have at least 2 years of experience in an electronic assembly role or manufacturing setting... 

Harvard Maintenance, Inc.

General Cleaner Job at Harvard Maintenance, Inc.

 ...are a family organization that promotes respect and embraces diversity. Job Summary: A Cleaner is responsible for basic cleaning, including cleaning of all common areas, restrooms, entrances, elevators, walkways, windows, furniture, fixtures, stairs, chairs,... 

Stryker

Sales Representative - Jacksonville, FL - ENT Job at Stryker

 ...focused attitude who bring value to their partnerships.**Game changers.** Persistent salespeople who will stop at nothing to live out Stryker's mission to make healthcare better.What you will do:As an ENT Sales Representative, you strategically promote and sell Stryker... 

Zero Prime

Director of Ops - Zero Prime Ventures Job at Zero Prime

 ...About Zero Prime Zero Prime is a venture capital firm backing Day 0 engineer-founders at the forefront of data, AI, and developer infrastructure. We're also the team behind the Data Council ( conference series, a global community of builders and technologists. The... 

UMass Memorial Health

Inpatient Phlebotomist/Lab Support Tech - 40 hours, Days Job at UMass Memorial Health

 ...Scheduled Hours: 6am - 2:30pm Shift: 1 - Day Shift, 8 Hours (United States of America)...  ...: 40 Cost Center: 26000 - 1720 Phlebotomy This position may have a signing bonus...  ...pager readiness. 3. Stocks supplies, trains nursing staff, and ensures timely patient...