Job Description

This position provides administrative support to the lending officer.

The duties listed below may not include all responsibilites that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

• Entails customer contact in person and by telephone
• Receives customers and loan applications
• Reviews and prepares applications for consideration
• Verifies applicant information
• Types general correspondence, loan agreements and committee presentations
• Reviews non-sufficient fund items as needed, facilitates customer transactions and provides customer information
• Coordinates loan processing
• Monitors maturing loans, past due loans and exceptions to loan agreements
• Responsible for the maintenance and organization of loan files
• Participates in job specific training and other various bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML

QUALIFICATIONS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• A self-starting individual who possesses a High School Diploma or GED
• At least six months of experience working as an administrative assistant, secretary or with loan documentation at a bank
• Hard working team player with professional attitude and ability to provide excellent customer service
• Ability to handle several on-going tasks simultaneously and meet deadlines
• Good organizational, interpersonal, communications and customer relation skills
• Attention to detail and mental concentration for accurately performing tasks
• Ability to work in a stressful environment, and handling frequent interruptions
• Working knowledge of Windows, Word and Excel (proficiency is desired)
• Prior lending specialist experience of two or more years is desired
• Bilingual in English and Spanish is desired

ORGANIZATION

• This position reports to a Business Relationship Manager or Small Business Relationship Manager
• This position does not oversee other positions

TRAINING REQUIREMENTS

All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

ATTENDANCE

Punctuality and regular attendance should be regarded as essential functions of any position at Lone Star National Bank.

Among other things, "good attendance habits" mean the following:

• Be at your work station ready for work by the start of each workday
• Remain at your work station, unless the needs of the job require being elsewhere, except during authorized breaks (including restroom breaks)
• Take only the time normally allowed for breaks
• Call in and notify your supervisor or another member of management if you are going to be either absent or tardy
• Alternate work arrangements such as telecommuting or working from home are not permitted by Lone Star National Bank

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.

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