Job Description

The beautiful lakefront  Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Job Description

As a Transportation Manager, you will:

• Responsible for checking tour schedules throughout the day and needs from various departments and dispatches shuttle/van/limos as needed.
• Responsible for ensuring adequate availability of shuttle/van/limos at all times.
• Respond to the transportation needs and requests of various departments.
• Maintain awareness of where all shuttle/van/limos are at any time along with knowing how many of each are available for use.
• Dispatches shuttle/van/limos in a timely manner to various locations in an expeditious manner to ensure the best customer service.
• Communicate with drivers in the field via radio or telephone to dispatch shuttle/van/limos in a timely manner.
• Communicate to drivers of any traffic issues such as road closures, lane closures & alternate routes to use etc.
• Interact immediately with various departments to resolve shuttle/van/limo issues.
• Train employees; plan, assign and direct work.

Qualifications

• Valid state CDL license with passenger endorsement.
• 1-2 years transportation management experience.
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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